1. Introduction

Forwards Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you share with us through our website, digital marketing services, and related communications. By accessing our site or using our services, you consent to the data practices described in this Policy.

2. Information We Collect

We collect personal and non-personal information that you voluntarily provide to us when contacting us, requesting a quote, or using our services. This may include your name, email address, phone number, business details, and payment information. We may also collect data automatically through cookies, analytics tools, and server logs, such as IP addresses, browser types, referring URLs, and browsing activity. This helps us improve our website performance and service experience.

3. How We Use Your Information

The information we collect is used to deliver and manage our services, communicate with clients, and enhance our marketing effectiveness. We may use your information to respond to inquiries, send updates, process payments, and personalize your experience. Data collected may also be used for analytics, service improvement, fraud prevention, and compliance with legal obligations. Forwards Solutions does not sell or rent your personal data to third parties.

4. Data Protection and Security

We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website uses secure servers and encryption protocols for sensitive data transmissions. While we strive to maintain the highest security standards, please understand that no system can be guaranteed 100% secure, and users share information at their own risk.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze traffic patterns. Cookies help remember user preferences, enable certain features, and measure the effectiveness of marketing campaigns. You may choose to disable cookies through your browser settings, but doing so could limit the functionality of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

6. Data Sharing and Third Parties

We may share limited information with trusted partners who assist in operating our business, such as payment processors, hosting providers, analytics platforms, and advertising tools. These partners are obligated to maintain the confidentiality and security of your data. We do not authorize them to use your information for any purpose other than to provide services on our behalf. Forwards Solutions complies with applicable California privacy and consumer protection regulations, including the California Consumer Privacy Act (CCPA).

7. Your Rights Under California Law (CCPA)

If you are a California resident, you have specific rights regarding your personal data. You may request to know what personal information we collect, how it is used, and request deletion of your data. You may also opt out of data sharing for marketing purposes. To exercise your rights under the CCPA, please contact us using the details below. We will verify your request and respond within the time limits established by law.

8. Data Retention Policy

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by applicable laws. Once the retention period ends, we securely delete or anonymize your information to prevent unauthorized use. Client project data and communication records may be retained longer for business continuity or legal compliance.

9. Links to Third-Party Websites

Our website may contain links to external websites or services not operated by Forwards Solutions. We are not responsible for the content, practices, or privacy policies of those third parties. We encourage users to review the privacy statements of any external sites they visit before sharing personal information.

10. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that data has been provided by someone under 18, we will take immediate steps to remove it from our records.

11. Updates to This Policy

Forwards Solutions reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage users to check this page regularly for any revisions. Continued use of our website or services following updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at contact@forwardsSolutions.site. We value your privacy and will respond promptly to all inquiries.